We build what 
your workflow needs 

Explain the job so the customer understands it

Pages about your services, written in plain language with images, examples and answers to the questions you get on the phone every week.

Receive enquiries in a consistent format

Contact and quote forms that ask for what you actually need to know, so you don't have to call back for an address, job type or preferred date.

Give the price straight away

A calculator where the customer builds up the job themselves and sees the price as they go — like the price calculator on this site.

Get found on Google

Technical setup, page titles, copy and structure, so your pages can be found for the searches your customers actually use.

Handle bookings and appointments

The customer picks a time slot or sends an enquiry, and you get it in one place instead of spread across email, text and phone.

Content you can edit yourself

News, references, staff and images can be updated without our help — and we're happy to help with anything you'd rather not touch.

Give the customer a place to follow their case

The customer logs in and sees status, next steps, appointments and what's still missing from them — instead of calling to ask how far you've got.

Share documents without long email chains

Quotes, drawings, reports and photos sit together on the case with a date and version, so everyone sees the latest copy.

Collect approvals in writing

The customer approves a draft, a quote or a change with one click, and the approval is logged with a time and name.

Keep messages on the right case

Communication lives on the job itself, so a colleague can take over without reading through a whole inbox first.

Give staff access to just their part

Roles and permissions decide who can see and edit what — customers, technicians, admin and management each see their own view.

Self-service that saves phone calls

Customers and members update their own details, download documents, order service or sign up — without you having to do anything.

Overview and simple reporting

Lists and key figures on open cases, waiting time and missing material, so you can act before it becomes a problem.

Replace the spreadsheet no one dares touch

The one sheet only one person understands becomes a system with fixed fields, history and access for the colleagues who need it.

Manage jobs from enquiry to invoice

The job is created, assigned, scheduled, carried out and closed in the same flow — with the basis bookkeeping needs to invoice from.

Register the work as it happens

Hours, materials, photos and signatures are entered on the phone at the customer's site, instead of on a note that gets typed up later.

Calculate prices and quotes by your rules

Your rates, surcharges, discounts and exceptions are set up once, so everyone calculates the same way and every quote looks consistent.

Show status on a single screen

The day is run on the same overview: what's in progress, what's delayed, and what needs to be finished before the week is out.

Work together with your other systems

Integration with finance, stock, calendar, email or suppliers, so information doesn't have to be typed in twice.

Start at a manageable size

We define a first usable version with a clear scope, then expand once you've used it in practice.

Read information out of documents

Invoices, order confirmations, delivery notes and PDFs can be read automatically, so the information lands in the right place ready for approval.

Move data between systems

What's currently copied from an email into a spreadsheet and on into the finance system can happen automatically, with a log of what moved.

Sort and prepare enquiries

Emails and form submissions are categorised, routed to the right person and prepared with a draft reply that a human approves.

An assistant that knows your material

Staff ask in plain language and get answers drawn from your own documents, prices and procedures — with a reference to the source.

Standing reports and reminders

Weekly summaries, quote follow-ups and reminders about appointments and renewals can be sent automatically to the right people.

Quality control of data

Missing fields, duplicates and numbers that don't add up are caught automatically, before they cause problems further down the line.

Advice before development

We review the workflow and will also tell you when automation isn't the answer. Some tasks just need to be done differently.